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By logging into this “Website” – www.ez.sale, you understand and must comply with the regulations below as statements of basic rights, obligations, and responsibilities related to access, use Use the information introduced by on www.ez.sale.
We means ez.sale or the name of the unit specifically mentioned in this document.
– Terms and Conditions apply to customers:
- Order products sold on www.ez.sale
- There is a need to have products delivered to locations in accordance with the Delivery Policy posted on www.ez.sale
– Customers in these Terms and Conditions include:
- All individuals with full civil act capacity, aged 15 years or older and have assets to make purchase transactions, or have supervision Supervise both parents or legal guardians.
- All organizations are legally established and operate in accordance with Vietnamese law.
– It is strictly prohibited to use any content of the website for commercial purposes or on behalf of any third party without the written permission of EZ.SALE.
When registering an account, you must provide authentic information about yourself and update it if there are any changes, and are responsible for keeping your account & login password confidential. In case your account is accessed illegally, you must notify us for processing. EZ.SALE is not responsible for any damage or loss caused by your failure to comply with regulations.
The website may change, edit or adjust any content in the Terms and Conditions of Use and take effect after 5 days , when the changes are fully notified and posted on the website.
The information on this website (including but not limited to terms and conditions, notes, instructions, links, images, download resources, any plain information, original information introduced by us on the Website) may be changed and renewed at Our sole discretion. Information presented on the Website is provided in its original state at the time of publication and introduction. Depending on the context and purpose of use, we do not guarantee the suitability or accuracy of the information provided on the Website for any different purposes at any time when such information has not been disclosed. officially explained and advised by Our authorized personnel and We are exempted from all liability related to this.
Nothing in this document shall bind the parties with respect to a formal offer or transaction proposal by one party or both parties unless the information introduced on the website stipulates the manner in which an offer or transaction is to be made. carry out and complete for a specific purpose.
Any introductory content on the website is not aimed at a specific audience but is used to serve customers who are interested and have needs in our industry depending on the level of transactions carried out within the scope of our territory. the referred territory or where we are operating.
In all cases, EZ.SALE is not responsible for any damage, loss, or damage suffered by the Customer unless caused by EZ.sale‘s intentional fault.
EZ.SALE ‘s liability to the Customer (if any) is limited to the value of the product that the Customer purchases on www.ez.sale.
By logging into this “Website” – www.ez.sale, you understand and must comply with the regulations below as statements of basic rights, obligations, and responsibilities related to access, use Use the information introduced by on www.ez.sale.
We means ez.sale or the name of the unit specifically mentioned in this document.
– Terms and Conditions apply to customers:
- Order products sold on www.ez.sale
- There is a need to have products delivered to locations in accordance with the Delivery Policy posted on www.ez.sale
– Customers in these Terms and Conditions include:
- All individuals with full civil act capacity, aged 15 years or older and have assets to make purchase transactions, or have supervision Supervise both parents or legal guardians.
- All organizations are legally established and operate in accordance with Vietnamese law.
– It is strictly prohibited to use any content of the website for commercial purposes or on behalf of any third party without the written permission of EZ.SALE.
When registering an account, you must provide authentic information about yourself and update it if there are any changes, and are responsible for keeping your account & login password confidential. In case your account is accessed illegally, you must notify us for processing. EZ.SALE is not responsible for any damage or loss caused by your failure to comply with regulations.
The website may change, edit or adjust any content in the Terms and Conditions of Use and take effect after 5 days , when the changes are fully notified and posted on the website.
The information on this website (including but not limited to terms and conditions, notes, instructions, links, images, download resources, any plain information, original information introduced by us on the Website) may be changed and renewed at Our sole discretion. Information presented on the Website is provided in its original state at the time of publication and introduction. Depending on the context and purpose of use, we do not guarantee the suitability or accuracy of the information provided on the Website for any different purposes at any time when such information has not been disclosed. officially explained and advised by Our authorized personnel and We are exempted from all liability related to this.
Nothing in this document shall bind the parties with respect to a formal offer or transaction proposal by one party or both parties unless the information introduced on the website stipulates the manner in which an offer or transaction is to be made. carry out and complete for a specific purpose.
Any introductory content on the website is not aimed at a specific audience but is used to serve customers who are interested and have needs in our industry depending on the level of transactions carried out within the scope of our territory. the referred territory or where we are operating.
In all cases, EZ.SALE is not responsible for any damage, loss, or damage suffered by the Customer unless caused by EZ.sale‘s intentional fault.
EZ.SALE ‘s liability to the Customer (if any) is limited to the value of the product that the Customer purchases on www.ez.sale.
The information customers send, transmit, and transmit through the channels introduced on the Website will be kept confidential according to the privacy policy in accordance with the provisions of law on relevant electronic information and data.
– EZ.SALE always upholds and values information security and uses the best measures to protect all customer information. Information during the payment process will be encrypted to ensure safety.
– You are not allowed to use any program, tool or form to interfere with the system to change the data structure. The website also strictly prohibits any act of distributing, propagating or promoting any activity aimed at interfering, sabotaging or infiltrating system data. Violating individuals or organizations will have their rights revoked and be prosecuted before the law if necessary.
– Customer information security regulations will be implemented according to the Customer Personal Information Protection clause in the Operating Regulations posted on the website.
– Regulations on security of payment information for Customers are implemented according to the terms of the Payment Security Policy.
– The referenced provisions are an integral part of these Terms and Conditions.
– EZ.SALE and the Customer are responsible for performing all obligations specified in these Terms and Conditions.
– If any content of the Terms and Conditions is considered by a competent authority to be invalid or unenforceable in whole or in part, the validity of the other contents of these Terms and Conditions will be valid. will not be affected.
– These Terms and Conditions and all issues arising in the contractual relationship between EZ.SALE and the Customer will be understood and adjusted according to the provisions of Vietnamese law. All disputes and complaints arising from/or related to the content of these Terms and Conditions will be resolved through negotiation within thirty (30) days. If the above 30-day period cannot be resolved, the above disputes and complaints can be resolved at a competent court agency.
We are not responsible for (i) any damage, loss, or risk due to the exploitation and use of information on the website that has not been accurately researched and verified by legal means. prescribed by these terms and conditions; (ii) damages caused by information on the Website, the transmission of Website information is interrupted or limited, information resources, the website is damaged due to viruses, data theft, or force majeure events. induced resistance; (iii). Any damage that occurs to parties logging in or using information on the Website is caused without our fault, including employees, administrators, leaders, agents, contractors, subsidiaries, and affiliates. , Our partners whether intentionally or by omission; (iv). Damage caused by using information for purposes inconsistent with the permitted purposes, violating the Law or violating or ignoring harmful warnings or violating the rights of related parties; (v). Other responsibilities mentioned elsewhere in this document.
Return policies are the rules retail merchants establish to manage the process by which customers return or exchange unwanted or defective merchandise that they have purchased previously. Return policies are an extension of the customer service retailers provide; they tend to be fairly liberal as a consequence.
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted:
- Book with obvious signs of use
- CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
- Any item that is returned more than 30 days after delivery
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at vendor’s email address and send your item to: vendor’s physical address.
Shipping returns
To return your product, you should mail your product to: {physical address}.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you may vary.
If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
After submitting your return, please allow at least 2-3 weeks of processing time before checking your refund status.
With some returns, like heavy or bulky items, specialized return methods or delivery companies can help. In these cases, after you start your return on the “Order History” page, you get more instructions. If you don’t automatically receive a return label, our team or the seller’s support team contacts you.
We want to make our services simple, useful and reliable. Where we provide services online this sometimes involves placing small pieces of information on your device (computer or mobile phone) in the form of a ‘cookie’ stored in your web browser.
These pieces of information are used to improve services for you, for example by:
- enabling a service to recognise your device so you don’t have to give the same information several times during one task
- recognising that you may already have given a username and password so you don’t need to do it for every web page requested
- measuring how many people are using services, so they can be made simpler to use or respond more quickly
- recognising which people are visiting our web pages through social media sites, to make it possible to use targeted advertising to ensure you are seeing our most relevant content
We will not use cookies to collect personally identifiable information about you.
Opt-out of Facebook remarketing here
Opt-out of Google remarketing here
Opt out of Twitter remarketing here
If you do not have a Facebook account you may opt-out through the Your Online Choices service.
Our website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses cookies -text files placed on your computer, to help the website analyse how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google uses this information to evaluate your use of the website, compiling anonymised reports on website activity for website operators and providing other services relating to website activity and internet use. Google may transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google.
Google Analytics sets cookies to help us accurately estimate the number of visitors to the website and volumes of usage. This to ensure that the service is available when you want it and fast.
For further details on the cookies set by Google Analytics, please refer to the Google Code website.
We use technologies such as cookies and conversion pixels from vendors such as Google, Facebook and Twitter to customise content and advertising, to provide social media content that is more relevant, and to analyse traffic to the site. We also share information about your use of our site with our trusted social media, advertising and analytics partners.
These cookies or conversion pixels enable us to build audiences from our website for advertising campaigns served on Google Content Network and social networks. By visiting our site, a relevant advert may appear in your social feeds or as a paid search result on Google.
All partners of www.ez.sale must fully comply with the agreements and commitments regarding the use of information content and all designs, text, graphics, software, images Photos, videos, music, sounds, software compilations, source code and underlying software are all property of the website: www.ez.sale and cannot be transferred, sold, exchanged or used. to others without permission from www.ez.sale
For units authorized by www.ez.sale to manage and administer the website www.ez.sale, they are not allowed to use this website on their own behalf or impersonate to transmit or post information and images with others, personal or illegal content including advertising links or unhealthy content… www.ez.sale will immediately terminate all unconditional cooperation and apply the provisions of Vietnamese law to protect its rights.
– When you place an order at the website: www.ez.sale, we will receive and immediately send you the order number. After that, the customer needs to perform an additional step of Order Confirmation. EZ.SALE only confirms orders when the order request meets the order fulfillment criteria at www.ez.sale.
– In order for your order to be confirmed quickly, please provide complete and accurate information related to delivery and receipt of goods, or terms and conditions of the promotion program (if any) that you own.
– Product prices on www.ez,sale may or may not include value added tax. In all cases, the price of the product does not include shipping costs. Shipping costs are specified in the Delivery Policy posted on the website.
– Customers pay the value of the Order according to the provisions of the Payment Policy. When pressing (click) on the ‘Pay’ button to proceed with the payment of the Order, it means that the Customer confirms that he has carefully reviewed the order information and agrees to the Terms and Conditions applicable to the transaction. purchase that product.
– EZ.SALE provides flexible payment methods for customers to choose from: Cash payment after receiving goods, ATM domestic payment card, international payment card or direct transfer to one of the accounts. South Asian bank accounts.
– However, to ensure safety for customers during the payment process, for orders worth over 20 million VND, EZ.SALE only accepts prepayment by: Bank transfer or Online payment. via the payment gateway integrated on the website www.ez.sale.
– To ensure payment safety, Customers should note:
- Only make online payments at the link window from www.ez.sale;
- Use and preserve cards (credit cards, ATM cards, purchase cards…) and card/ account information carefully;
- In all cases, with international credit/ debit cards, customers please do not reveal the CVV/CVS/CSC number (a security code, a set of three numeric characters printed on the back of the card) to secure card information.
– The product will be delivered to the address provided by the Customer in the Order at the time specified in the Delivery Policy, or the time requested by the Customer in accordance with the policy.
– In case the Customer wants to change the delivery address, please call the Customer Service Department again for the recipient’s full name, contact phone number and new delivery address. When requested by EZ.SALE, the Consignee designated by the Customer to receive the product must present identification documents, such as: ID card/Citizen identification card/Passport for the delivery staff to check before receiving the product.
– The consignee must check the product status and sign the Delivery Note after receiving it. Risk and ownership of the product will be transferred to the Customer from the time the Consignee signs the Delivery Note. Customers need to retain the Delivery Note for comparison or to resolve problems that may arise related to the product (if any).
+ Website: www.ez.sale is owned and operated by Luy Xieng Nguyen business-man.
+ Website: www.ez.sale has been registered as an e-commerce website with the Ministry of Industry and Trade and has been officially certified.
Any introductory content on the website is not aimed at a specific audience but is used to serve customers who are interested and have needs in our industry depending on the level of transactions carried out within the scope of our territory, the referred territory or where we are operating.
Any intellectual property materials including but not limited to content, logos, trademarks, instructions, trademarks introduced in the Website are our intellectual property (other than the information provided by you to We follow our instructions via the Website), our sales partners, and service providers. We and Our partners retain statutory rights to use and do not transfer in any manner except by legal permission.
– We have registered ownership of all content of this website with relevant authorities. All content presented on this website is protected by Vietnamese copyright laws and international conventions. Copyright reserved.
– The terms, conditions and content of the website www.donghotot.com.vn are governed by Vietnamese law and the competent Court in Vietnam will resolve any disputes arising from its use. This website is illegal without permission from www.donghotot.com.vn.
– In all cases, we rely on the provisions of trademark and copyright law under Vietnamese law to complain and sue for the above violations.