– Any information about products posted on www.nama.vn should in any case not be understood as EZ.SALE‘s offer to enter into a contract with the Customer. The contractual relationship is only formed and takes effect from the moment the Customer places an order and the order is accepted in one of the following two forms: notification sent to the email provided by the Customer or a message sent from EZ.SALE. to the Customer’s phone number to confirm the order has been successfully processed.Â
– When you want to cancel an order ( if any ), you must follow the regulations in the Return Policy posted on www.ez.sale. Orders may be partially or completely canceled upon confirmation by the Customer with the Customer Service Department. EZ.SALE has the right to cancel the Customer’s Order in some cases, as specified in the Delivery Policy. At that time, the amount the Customer has paid corresponding to the value of the canceled order will be refunded to you according to regulations.
– To ensure fairness and benefits of customers as final consumers, EZ.SALE has the right to apply restrictive conditions in implementing promotional programs: unlimited, limited in number The maximum number of products in each promotional program that a Customer can buy, limits on the purpose of purchasing the product (only used for consumption, not for business, resale…), or other limits (if applicable). yes) are specified in detail in each KM program. These restrictive conditions are hereinafter referred to as the Promotion Policy.
Therefore, EZ.SALE has the right not to confirm, refuse, cancel or recall delivered products of Orders that violate any content in the Promotion Policy.
–Â EZ.SALEÂ has the right not to confirm, refuse, cancel or recall delivered products from Customer Orders in some other cases at Nama.vn’s discretion without notice to the Customer.
– When you place an order at the website: www.ez.sale, we will receive and immediately send you the order number. After that, the customer needs to perform an additional step of Order Confirmation. EZ.SALE only confirms orders when the order request meets the order fulfillment criteria at www.ez.sale.
– In order for your order to be confirmed quickly, please provide complete and accurate information related to delivery and receipt of goods, or terms and conditions of the promotion program (if any) that you own.
– Product prices on www.ez,sale may or may not include value added tax. In all cases, the price of the product does not include shipping costs. Shipping costs are specified in the Delivery Policy posted on the website.
– Customers pay the value of the Order according to the provisions of the Payment Policy. When pressing (click) on the ‘Pay’ button to proceed with the payment of the Order, it means that the Customer confirms that he has carefully reviewed the order information and agrees to the Terms and Conditions applicable to the transaction. purchase that product.
– EZ.SALE provides flexible payment methods for customers to choose from: Cash payment after receiving goods, ATM domestic payment card, international payment card or direct transfer to one of the accounts. South Asian bank accounts.
– However, to ensure safety for customers during the payment process, for orders worth over 20 million VND, EZ.SALE only accepts prepayment by: Bank transfer or Online payment. via the payment gateway integrated on the website www.ez.sale.
– To ensure payment safety, Customers should note:
– The product will be delivered to the address provided by the Customer in the Order at the time specified in the Delivery Policy, or the time requested by the Customer in accordance with the policy.
– In case the Customer wants to change the delivery address, please call the Customer Service Department again for the recipient’s full name, contact phone number and new delivery address. When requested by EZ.SALE, the Consignee designated by the Customer to receive the product must present identification documents, such as: ID card/Citizen identification card/Passport for the delivery staff to check before receiving the product.
– The consignee must check the product status and sign the Delivery Note after receiving it. Risk and ownership of the product will be transferred to the Customer from the time the Consignee signs the Delivery Note. Customers need to retain the Delivery Note for comparison or to resolve problems that may arise related to the product (if any).
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